JioSaavn is one of the leading music streaming platforms in India. The company offers a wide range of music streaming services, including curated playlists, personalized recommendations, and more. JioSaavn also provides internship opportunities for individuals looking to gain practical experience in their fields of study. In this blog post, we will explore the benefits of JioSaavn’s internship program and how it can be a platform for professional growth.
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Firstly, JioSaavn’s internship program provides individuals with practical experience in the music streaming industry. The program offers internships in various departments, such as product development, content creation, marketing, and more. By participating in JioSaavn’s internship program, individuals can apply their theoretical knowledge to real-world scenarios, which can be invaluable in preparing them for their future careers.
About The Jio Saavan
JioSaavn is an Indian online music streaming service and a digital distributor of Hindi, English, Malayalam, Bengali, Kannada, Tamil, Telugu, Bhojpuri, and other regional Indian music around the world. Since it was founded in 2007 as Saavn, the company has acquired rights to over 8.0 crore (80 million) music tracks in 15 languages. JioSaavn is a freemium service; basic features are free with advertisements or limitations, while additional features, such as improved streaming quality and music downloads for offline listening, are offered via paid subscriptions.
On 23 March 2018, Saavn announced a merger with JioMusic in a deal worth more than $1 billion. The merger was completed in December 2018, with Saavn being rebranded JioSaavn.
Eligibility Criteria
- Bachelor’s degree or equivalent.
- Very good communication skills.
- Funny, creative, and empathetic. Plus, you’re not afraid of basic technical discussions.
- Good at prioritizing. You WILL be inundated with tons of interactions across multiple channels.
- Familiarity with customer service tools like Zendesk or Freshdesk is a bonus.
- Enough said, what do we expect from you? You can expect that from us
- We are a group of happy people who make a living from making other people smile.
- We are all stationery experts. You can be a being around us!
- There’s no dull day. There are always new challenges to learn and share customer insights.
- Much love Saavn and of course lots of music around you!
Roles And Responsibilities
We are looking for highly passionate interns to join our Audience Experience team. The Audience Experience team manages conversations with customers from around the world through various digital channels (email, Twitter, Facebook, and App/Play Store). You’ll get along with us if you believe in first-class human interaction and that customer service isn’t a department – it’s an attitude! This role requires you to ensure that every Saavn customer you interact with has a memorable experience across all of our support channels
- This role is high-performance, and there’s never a dull day! Here’s what we’d like you to bring to the table.
- Front-line engagement with customers who reach out to us on our support channels (Email, Twitter, Facebook, and App/Play Store).
- Excellent problem-solving skills – you can spot trends in conversations from a kilometer away.
- Deliver best-in-class, simple, and friendly service in a timely manner.
- Liaise with our superheroes from Product, Editorial, Content, and other teams as needed to seek resolutions.
- And the last, but most important criterion, you’re a team player! You gel very well with our team and are eager to learn from your peers.
Experience
6 months to 1 year of experience in a customer-centric industry, preferably in a customer-facing role. Aptitude to learn everything about Saavn’s products. Experience with digital products is a bonus.
BENEFITS AND PERKS
At JioSaavn we combine work and fun and you get all the benefits of a global company. You will work with a dynamic group of entrepreneurs who are getting results and working diligently to change the way the world views music.
Job Location
India : Ghansoli Navi Mumbai
Duration
3 Months
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How To Apply?
Interested Candidate can apply for this Internship
Official Website Link Click Here
