Work From Home Internship For College Students | Cactus |

Hello Friends If you are a college student and want to do an internship in a good company then Cactus company is inviting internships for college students let’s see how you can apply for this internship.

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About the Cactus

As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.

Preferred Skills

• Have a service-oriented and customer-centric mindset.
• You should enjoy helping and using your communication, persuasion, and other people skills to achieve operational and team results
• Must be tech-savvy, proficient with various live chat software, and able to multitask. Have excellent written communication skills and knowledge to convey messages concisely
• You need to be able to think quickly, meet customers face-to-face, and improvise during conversations
• Ability to work under pressure and meet deadlines while maintaining a positive attitude

Experience

Fresher OR Previous experience of 6 months to 1 year in a customer support role

Roles and Responsibility

• Provide real-time customer support on various advanced chat platforms to convert inquiries
• Helps build customer trust in the Editage brand over competitors and increases conversion rates Adds the human factor to the customer’s shopping experience, thereby influencing repeat rates.
• Influence the sales of the organization by presenting our services to our customers via chat
• Identify website errors and offer solutions for them
• Identify business trends by monitoring customer feedback and sharing with key stakeholders.
• You will be expected to work 9-hour shifts

Location

Work From Home

Internship Duration

6 Months (Full Time Internship)

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How to Apply?

If you are internship in this internship You can apply

Official Website Link Clicking Here