Work From Home Internship For College Students | Cactus |
Hello Friends If you are a college student and want to do an internship in a good company then Cactus company is inviting internships for college students let’s see how you can apply for this internship.
About the Cactus
As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.
- Have a service-oriented and customer-centric mindset.
- You should enjoy helping and using your communication, persuasion, and other people skills to achieve operational and team results
- Must be tech-savvy, proficient with various live chat software, and able to multitask. Have excellent written communication skills and knowledge to convey messages concisely
- You need to be able to think quickly, meet customers face-to-face, and improvise during conversations
- Ability to work under pressure and meet deadlines while maintaining a positive attitude
Fresher OR Previous experience of 6 months to 1 year in a customer support role
Roles and Responsibility
- Provide real-time customer support on various advanced chat platforms to convert inquiries
- Helps build customer trust in the Editage brand over competitors and increases conversion rates Adds the human factor to the customer’s shopping experience, thereby influencing repeat rates.
- Influence the sales of the organization by presenting our services to our customers via chat
- Identify website errors and offer solutions for them
- Identify business trends by monitoring customer feedback and sharing with key stakeholders.
- You will be expected to work 9-hour shifts
Work From Home
6 Months (Full Time Internship)
How to Apply?
If you are internship in this internship You can apply
Official Website Link Clicking Here