Groww Recruitment Customer Success Executive | B.Com, BBA, BBM, BA, B.Sc, MBA / PGDM | Fresher / Graduate | Apply now
Hello Friends If you have B.Com, BBA, BBM, BA, B.Sc, MBA / PGDM degree and you can speak English or Hindi both languages fluently and if you want to work in some good company then there is a big chance for you, come See how you can apply for this job.
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About the Groww
A company that participated in the YC W18 cohort of Y Combinator and raised an estimated $1,600,000.
Groww is an India-based Y Combinator-backed online investment platform. Headquartered in Bengaluru, Groww allows investors to open an account electronically and transact in mutual funds online. As of June 2018, Groww had partnered with 34 mutual fund houses and around 5000 mutual funds were available on the platform. Groww also provides a mutual fund explorer with information including past performance and stocks held.
- Undergraduate programs (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM).
- 50% limit – 10, 12, and graduation.
- There is no backlog or gap of years during your studies
- English and Hindi must be fluent
Role and Responsibility
- Provide technical support and ad hoc training to customers using the company’s products by responding to incoming requests.
- Ensure customers stay happy with the product by educating them about functionality and possible improvements.
- Assist product development and improvement by gathering feedback to identify recurring issues and fix them with the Product Manager.
- Maintain excellent service standards and do our best to ensure customer satisfaction and retention.
- Willingness to find out about the company’s products and possibilities.
- Develop customer relationships that drive retention and loyalty, ultimately increasing customer lifetime value and reducing churn.
- Technical skills and ability to understand and explain complex concepts in simple terms.
- Very good relationship-building and interpersonal skills.
- Knowledge of other regional languages is helpful if the company operates in that country.
We are proud of our values and hold ourselves to high standards for:
Radical customer orientation
Simplicity in our products and personality
Have a growth mentality
Looking for technology products
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How to Apply?
Interested Candidates can apply for this job
Official Website Link Clicking Here